Frequently Asked Questions
Everything you need to know about your Honey Birdette experience.
How do I determine my correct size for Honey Birdette lingerie?
To find your perfect fit, please refer to our comprehensive Size Guide located on each product page. We provide detailed measurements for bras, briefs, and hosiery to ensure you feel confident and comfortable in every piece.
What is your return policy for intimate apparel?
For hygiene reasons, we only accept returns on items that are in their original condition, unworn, with all tags attached and the hygiene seal intact. Returns must be initiated within 30 days of purchase.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days, while express shipping arrives within 1-3 business days. You will receive a tracking number via email as soon as your order has been dispatched from our warehouse.
Do you offer discreet packaging?
Yes, we understand the need for privacy. All orders are shipped in plain, unbranded outer packaging to ensure your delivery remains confidential until you open it.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express. We also offer flexible payment options such as Afterpay, Klarna, and PayPal for your convenience.
How should I care for my luxury lingerie?
To maintain the longevity of your garments, we recommend a gentle cold hand wash using a mild detergent. Avoid machine washing, tumble drying, or harsh chemicals, as these can damage delicate lace and hardware.